Policy’s, Terms and Conditions

Your Privacy

Introduction

This privacy policy (“Policy”) and this site’s Terms of Service (together the “Terms”) govern all use of https://ringwoodsewingcentre.com.au and that site’s services (together the “Site” or “Services”). The owners and contributors to the Site will be referred to as “we,” “us,” or “our” in this Policy. By using the Site or its Services, and/or by clicking anywhere on this Site to agree to the Terms and this Policy, you are deemed to be a “user” for purposes of this Policy. You and every other user (“you” or “User” as applicable) are subject to this Policy. You and each user also agree to the Terms by using the Services. In these Terms, the word “Site” includes the site referenced above, its owner(s), contributors, suppliers, licensors, and other related parties.

We provide this privacy statement explaining our online information practices so that you can decide whether and how to interact with the Site and the Services.

We may release your information when we deem it appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Please also review our Terms of Use section that governs the use and the users of the Site.

By using our site, you consent to our privacy policy.

If we decide to change our privacy policy, we will post those changes on this page. If we have your email address, we may also send an email notifying you of any changes.

Contact Data and Other Identifiable Information

This site collects certain user information, which may include a username and password, contact information, or any other data that you type into the site. It may also identify your IP address to help identify you on future visits to the site. At our discretion, the Site may use this data to:

  • Personalise the user experience and/or customer service
  • Improve the site
  • To process transactions
  • Administer a contest, promotion, survey or other site feature or function
  • Send email to users help the site owner operate and manage the site

Mobile Device Privacy

The following applies to our site when viewed on a mobile device:

When accessed with a mobile device, our site may collect information automatically, such as the type of mobile device you have, device identifiers, and information about your use of the site. Regardless of the device you use to access the site, it will also collect information you provide, as well as information about your interaction with the site and its content.

If location services are activated on your mobile device, our site may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use our website or one of our mobile applications. This information collected by your mobile network service will not be associated with your user account with us, or with your personally identifiable information.

Usernames, Passwords, and Profiles

If prompted, Users must provide a valid email address to the Site, at which the User can receive messages. User must also update the Site if that email address changes. The Site reserves the right to terminate any User account if a valid email is requested but is not provided by the User.

If the Site prompts or allows a User to create a username or profile, Users agree not to pick a username or provide any profile information that would impersonate someone or that is likely to cause confusion with any other person or entity. The Site reserves the right to cancel a User account or change a username or profile data at any time. Similarly, if the Site prompts or allows a User to create an avatar or upload a picture, User agrees not to use any image that impersonates some other person or entity, or that is otherwise likely to cause confusion.

You are responsible for protecting your username and password for the Site, and you agree not to disclose it to any third party. We recommend that you use a password that is more than eight characters long. You are responsible for all activity on your account, whether or not you authorised it. You agree to inform us of unauthorised use of your account, by email to james@rjmeng.com.au. You acknowledge that if you wish to protect your interactions the Site, it is your responsibility to use a secure encrypted connection, virtual private network, or other appropriate measures.

Disputes

We are based in Ringwood, Victoria, Australia and you are contracting to use our Site. This Policy and all matters arising from your use of the Site are governed by and will be construed according to the laws of Ringwood, Victoria, Australia, without regard to any choice of laws rules of any jurisdiction. The federal courts and state courts that have geographical jurisdiction over disputes arising at our office location in Ringwood, Victoria, Australia will be the only permissible venues for any and all disputes arising out of or in connection with this Policy or the Site and Service.

No Users Under the Age of 13

The Site is not intended for children under the age of 13. Children under the age of 13 should not use the Site at any time. We do not knowingly collect personal information from children under the age of 13. If we obtain actual knowledge that we have collected information from anyone under the age of 13, we will erase that information from our servers. It is a violation of our Terms of Service for children under the age of 13 to use the Site.

Terms of Service

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Introduction

Site Terms of Service, an Enforceable Legal Agreement.

As of March 24, 2017

These Terms of Service and our privacy policy (together the “Terms”) govern all use of https://ringwoodsewingcentre.com.au and that site’s services (together the “Site” or “Services”). The Site is owned by RJM Engineering Supplies Pty Ltd Trading as Ringwood Sewing Centre, a llc.

The owners and contributors to the Site will be referred to as “we,” “us,” or “our” in these Terms. By using the Site or its Services, and/or by clicking anywhere on this Site to agree to these Terms, you are deemed to be a “user” for purposes of the Terms. You and every other user (“you” or “User” as applicable) are bound by these Terms. You and each user also agree to the Terms by using the Services. If any User does not agree to the Terms or the Privacy Policy, such User may not access the Site or use the Services. In these Terms, the word “Site” includes the site referenced above, its owner(s), contributors, suppliers, licensors, and other related parties.

User Prohibited From Illegal Uses

User shall not use, and shall not allow any person to use, the Site or Services in any way that violates a federal, state, or local law, regulation, or ordinance, or for any disruptive, tortious, or illegal purpose, including but not limited to harassment, slander, defamation, data theft or inappropriate dissemination, or improper surveillance of any person.

User represents and warrants that:

  • User will use the Services only as provided in these Terms;
  • User is at least 18 years old and has all right, authority, and capacity to agree to these Terms;
  • User will provide accurate, complete, and current information to the Site and its owner(s);
  • User will notify the Site and its owner(s) regarding any material change to information User provides, either by updating and correcting the information or by alerting the Site and its owner(s) via the functions of the Site or the email address provided below.
  • Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE PROVIDES THE SERVICES “AS IS,” WITH ALL FAULTS. THE SITE DOES NOT WARRANT UNINTERRUPTED USE OR OPERATION OF THE SERVICES, OR THAT ANY DATA WILL BE TRANSMITTED IN A MANNER THAT IS TIMELY, UNCORRUPTED, FREE OF INTERFERENCE, OR SECURE. THE SITE DISCLAIMS REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, WRITTEN, ORAL, CONTRACTUAL, COMMON LAW, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, DUTIES, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT MAY ARISE FROM A COURSE OF DEALING OR USAGE OF TRADE.

Liability Is Limited

THE SITE SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS (REGARDLESS OF WHETHER WE HAVE BEEN NOTIFIED THAT SUCH LOSS MAY OCCUR) OR EXPOSURE TO ANY THIRD PARTY CLAIMS BY REASON OF ANY ACT OR OMISSION. THE SITE SHALL NOT BE LIABLE FOR ANY ACT OR OMISSION OF ANY THIRD PARTY INVOLVED WITH THE SERVICES, SITE OFFERS, OR ANY ACT BY SITE USERS. THE SITE SHALL NOT BE LIABLE FOR ANY DAMAGES THAT RESULT FROM ANY SERVICE PROVIDED BY, OR PRODUCT OR DEVICE MANUFACTURED BY, THIRD PARTIES.

NOTWITHSTANDING ANY DAMAGES THAT USER MAY SUFFER FOR ANY REASON, THE ENTIRE LIABILITY OF THE SITE IN CONNECTION WITH THE SITE OR SERVICES, AND ANY PARTY’S EXCLUSIVE REMEDY, SHALL BE LIMITED TO THE AMOUNT, IF ANY, ACTUALLY PAID BY USER TO THE SITE OWNER DURING THE 12 MONTHS PRIOR TO THE EVENT THAT USER CLAIMS CAUSED THE DAMAGES.

The Site shall not be liable for any damages incurred as a result of any loss, disclosure, or third party use of information, regardless of whether such disclosure or use is with or without User’s knowledge or consent. The Site shall have no liability for any damages related to: User’s actions or failures to act, the acts or omissions of any third party, including but not limited to any telecommunications service provider, or events or causes beyond the Site’s reasonable control. The Site has no obligations whatever, and shall have no liability to, any third party who is not a User bound by these Terms. Limitations, exclusions, and disclaimers in these Terms shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

Third party products, links, and actions

The Site may include or offer third party products or services. The Site may also have other users or members who interact with each other, through the Site, elsewhere online, or in person. These third party products and any linked sites have separate and independent terms of service and privacy policies. We have no control or responsibility for the content and activities of these linked sites, sellers, and third parties in general, regardless of whether you first were introduced or interacted with such businesses, services, products, and people through the Site, and therefore you agree that we are not liable for any of them. We do, however, welcome any feedback about these sites, sellers, other users or members, and third parties.

Changes to the Site and the Services

The owners and contributors to the Site will work to improve the Site for our users, and to further our business interests in the Site. We reserve the right to add, change, and remove features, content, and data, including the right to add or change any pricing terms. You agree that we will not be liable for any such changes. Neither your use of the Site nor these terms give you any right, title, or protectable legal interest in the Site or its content.

Indemnity

If your activity or any activity on your behalf creates potential or actual liability for us, or for any of our users, partners, or contributors, you agree to indemnify and hold us and any such user, partner, contributor, or any agent harmless from and against all claims, costs of defense and judgment, liabilities, legal fees, damages, losses, and other expenses in relation to any claims or actions arising out of or relating to your use of the Site, or any breach by you of these Terms of Use.

Intellectual Property

This site and some delivery modes of our product are built on the WordPress platform. For information about intellectual property rights, including General Public License (“GPL”) terms under which the WordPress software is licensed, see here http://wordpress.org/about/gpl/

The Site grants User a revocable, non-transferable, and non-exclusive license to use the Site solely in connection with the Site and the Services, under these Terms.

Copyright in all content and works of authorship included in the Site are the property of the Site or its licensors. Apart from links which lead to the Site, accurately attributed social media references, and de minimus text excerpts with links returning to the Site, no text, images, video or audio recording, or any other content from the Site shall be copied without explicit and detailed, written permission from the Site’s owner. User shall not sublicense or otherwise transfer any rights or access to the Site or related Services to any other person.

The names and logos used by the Site, and all other trademarks, service marks, and trade names used in connection with the Services are owned by the Site or its licensors and may not be used by User without written consent of the rights owners. Use of the Site does not in itself give any user any license, consent, or permission, unless and then only to the extent granted explicitly in these Terms.

All rights not expressly granted in these Terms are reserved by the Site.

Privacy

Any information that you provide to the Site is subject to the Site’s Privacy Policy, which governs our collection and use of User information. User understands that through his or her use of the Site and its Services, User consents to the collection and use (as set forth in the Privacy Policy) of the information, including the transfer of this information to the United States and/or other countries for storage, processing and use by the Site. The Site may make certain communications to some or all Users, such as service announcements and administrative messages. These communications are considered part of the Services and a User’s account with the Site, and Users are not able to opt out of all of them.

Usernames, Passwords, and Profiles

If prompted, Users must provide a valid email address to the Site, at which email address the User can receive messages. User must also update the Site if that email address changes. The Site reserves the right to terminate any User account and/or User access to the Site if a valid email is requested but is not provided by the User.

If the Site prompts or allows a User to create a username or profile, Users agree not to pick a username or provide any profile information that would impersonate someone else or that is likely to cause confusion with any other person or entity. The Site reserves the right to cancel a User account or to change a username or profile data at any time. Similarly, if the Site allows comments or user input, or prompts or allows a User to create an avatar or upload a picture, User agrees not to use any image that impersonates some other person or entity, or that is otherwise likely to cause confusion.

You are responsible for protecting your username and password for the Site, and you agree not to disclose it to any third party. We recommend that you use a password that is more than eight characters long. You are responsible for all activity on your account, whether or not you authorised it. You agree to inform us of unauthorised use of your account, by email to james@rjmeng.com.au. You acknowledge that if you wish to protect your interactions with the Site, it is your responsibility to use a secure encrypted connection, virtual private network, or other appropriate measures. The Site’s own security measures are reasonable in terms of their level of protection but are not helpful if the interactions of you or any other User with Site are not secure or private.

Disputes

We are based in Ringwood, Victoria, Australia and you are contracting to use our Site. These Terms and all matters arising from your use of the Site are governed by and will be construed according to the laws of Ringwood, Victoria, Australia, without regard to any choice of laws rules of any jurisdiction. The federal courts and state courts that have geographical jurisdiction over disputes arising at our office location in the Ringwood, Victoria, Australia will be the only permissible venues for any and all disputes arising out of or in connection with these Terms or the Site and Service.

 

Advertising

The Site may include advertisements, which may be targeted for relevance to the Site, queries made, or other information to improve relevance to the Site’s users. The types and extent of advertising on the Site will change over time. In consideration for User access to and use of the Site, User agrees that the Site and third party providers and partners may place advertising anywhere on the Site. For the remaining terms that will apply to our advertising practices, including use of your information, see our Privacy Policy.

General

These Terms, including the incorporated Privacy Policy, supersede all oral or written communications and understandings between User and the Site.

Any cause of action User may have relating to the Site or the Services must be commenced within one (1) year after the claim or cause of action arises.

Both parties waive the right to a jury trial in any dispute relating to the Terms, the Site, or the Services.

If for any reason a court of competent jurisdiction finds any aspect of the Terms to be unenforceable, the Terms shall be enforced to the maximum extent permissible, to give effect to the intent of the Terms, and the remainder of the Terms shall continue in full force and effect.

User may not assign his or her rights or delegate his or her responsibilities under these Terms or otherwise relating to the Site or its Services.

There shall be no third party beneficiaries under these Terms, except for the Site’s affiliates, suppliers, and licensors, or as required by law.

Use of the Site and its Services is unauthorised in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph.

The failure of the Site to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Consumer Protection

When you shop with Ringwood Sewing Centre you are protected by the Australian Consumer Law.

When can I get a refund?

If there is a problem with goods you have bought, Ringwood Sewing Centre will provide a replacement, refund, repair or another type of ‘remedy’. The type of remedy available depends on the problem.

What problems will Ringwood Sewing Centre fix?

It’s faulty.

You should contact us to arrange the return of the goods you purchased.  Once we receive them they will be inspected, and a report prepared.  If the goods are faulty, and that fault is a manufacturing fault we will work with you to remedy the situation.  An item is faulty if it:

  • It does not do what it’s normally supposed to when following the manufacturer’s instructions.
  • It has a defect 
  • It is unacceptable in appearance or finish – excluding damaged caused by shipping.  We advise customers to purchase Shipping Insurance to cover such claims.
  • It is unsafe due to a manufacturing fault.
  • It doesn’t match the sample or demo model.

  • It doesn’t match the description

  • It doesn’t do what the salesperson said.

  • It doesn’t do what I asked for.

You are not entitled to return an item when:

  • We the store told you (or displayed a sign) about hidden defects before you bought it
  • You examined the item before buying and didn’t find defects you should have noticed
  • You used the item in an ‘abnormal’ way, or
  • You have used the item for a very long time.

You can return a faulty item even if you have:

  • Worn or used it
  • Removed the tags or labels, or
  • Removed it from the original packaging.

I don’t have a receipt.

You need to prove the item was purchased from Ringwood Sewing Centre. If you don’t have the cash register receipt, you can show, for example:

  • A credit card statement
  • A lay-by agreement
  • A confirmation or receipt number from a phone or online purchase.
  • I received it as a gift.

Gift recipients have the same refund rights as customers who buy directly – but you can only return the item if you have proof of purchase. See above.

I bought it on sale.

You have the same refund rights on sale items as you do on full-priced items. However, you can’t claim a refund for problems the store told you about, or those you should have noticed when examining the item.

I bought it secondhand.

You have the same refund rights on second-hand purchases as you do for new items, but you must take into account the item’s age, price and condition at the time of sale.

Ringwood Sewing Centre will determine the best remedy for your situation. 

Do I get a refund, repair or replacement?

It depends if the problem is:

Major – it can’t be fixed or would take too long or is too difficult to fix.

You can choose to return the item and choose a refund or replacement, or keep the item and get compensation for the drop in value.

Minor – it can be fixed within a reasonable time.

The Consumer Affairs Act states that you must give the store the chance to fix the problem.

Enrolment Policy

Our Enrollment Policy for Classes, Workshops and Guest Tutors is clearly stated in our Class List, Newsletter, and here. When your enrollment is accepted you automatically agree to this policy. Please read it carefully.

Bookings

You may book in person, mail or by phone, however, bookings will only be held for 48 hours to allow you time to pay your deposit, after that your spot will be offered to another person. All students must complete an enrolment form.

Deposits

Deposits may be made by credit card over the phone when booking, or in person (cash or credit card), or you can post us a cheque. A deposit of 50% (or the class fee if it is less than $30) is required when booking. Deposits are Non-Refundable unless we cancel the class.

Fees

The balance of fees must be paid 2 weeks before the commencement of class otherwise, your spot will be forfeited. Fee’s will be charged to the credit card provided on the Student Enrolment form unless other arrangements are made. Fees are non-refundable, and will only be refunded if we cancel the class.

Absences

No makeup classes are possible. If you do not attend for whatever reason your class will be “lost”. Please advise us if you are discontinuing a class, or will be absent from a class. Due to the high demand for classes, students who fail to contact us of non-attendance for more than three classes in a row will lose their class spot.

Cancellations

All classes must have a minimum number of students before they go ahead. If there are insufficient numbers we will cancel a class. This decision is made approximately 2 weeks before the commencement date of the class. If we cancel a class your deposit and fees will be refunded.

Content and Class Description

Class descriptions appear on this Site, and in printed flyers, and information bulletins.  Please read these descriptions carefully.  While we will do everything possible to accommodate individual learning needs, you must take responsibility for making sure that the class in which you enrol will meet your needs.

Conflict of Interest

Acceptance of enrolments is at the discretion of the store owner. Failure to disclose information such as employment by the student enrolling by a business competitor will result in the expulsion of the student with no refund given.

Children

Children may not accompany students to class under any circumstance.

Terms Contact

If you have any questions about these Terms, please address them to james@rjmeng.com.au.

Last Updated

These terms were last updated on 24 March 2017.

 

 

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